Shipping & Returns Policy

Shipping Policy
  • Self collection: free.
  • Delivery with free courier on purchases over NIS 300.
  • Purchase less than NIS 300:
  • E-mail delivery NIS 15
  • Delivery by courier to the house - NIS 30
  • Ready-made items - will be packed and leave our studio within up to 3 business days from the moment the order is placed.
  • The arrival time varies depending on the shipping option:
- epost - 3-7 business days, depending on the location in the country.
- Courier to the house - 2-5 business days, depending on the location in the country.
  • Please note: in case the courier is instructed to leave the package outside the door, we cannot take responsibility for the package if it goes missing.

Exchange and return policy

  • Items in stock - if you are not satisfied with the purchase, you can return or exchange the product within 14 days, from the date of receipt, by contacting the email: or phone 0549054880, when the product is with the label and in its original packaging with the original invoice attached only.
  • Items on SALE - can be exchanged or returned within 7 days only.
  • A damaged or worn item will not be returned or exchanged.
  • Items that are specially sewn according to size and underwear - cannot be returned or exchanged.
  • Shipping fees are not included in the refund
  • From the moment the shipment is received at the studio and up to 14 days, the refund will be made to the PayPal account/ K.A.
    A refund involves deducting a 5% cancellation fee.
  • You can get a credit for redemption on the website for the full amount of the purchase.
  • Items can be returned/exchanged through our delivery company, collection must be arranged through us, by email or phone, the shipping cost is NIS 30.